Category: AI News

How automation can help or hinder the pain points of customer service Businesses are increasingly leveraging AI to enhance their marketing strategies, creating more personalized, data-driven campaigns that resonate with their target audiences. AI’s ability to analyze vast amounts of data, predict consumer behavior, and optimize ad placements has proven indispensable for marketers looking to […]

Customer Service Automation: How to Save Time and Delight Customers Chatbots can handle inquiries outside your business hours, welcome all of the visitors to your website, and answer frequently asked questions without human involvement. Once you install the platform, your customer service reps will be able to have a preview of your website visitors, your […]

How the Hotel Industry is Using AI and Custom Chatbots This hyper-personalization wouldn’t be nearly as easy without the use of AI and can significantly improve operations. AI tools can also help productivity and operations by offloading easier tasks (like answering frequently asked guest questions or creating employee schedules) and predicting maintenance and equipment needs. […]

NLP Chatbot: Complete Guide & How to Build Your Own And that makes sense given how much better customer communications and overall customer satisfaction can be achieved with NLP for chatbots. The basic idea behind an LLM is to give the AI access to a huge dataset of text, for example, books and websites. The AI […]

7 Customer Service Problem-Solving Techniques Done Right While the data is logically valid, it is mostly concerned with the context of certain research questions. Numerous variables could have had an impact on the study’s accuracy such as data extraction process and studies focus. Five major scientific databases were searched at in order to retrieve the […]

AI in Finance: 10 Use Cases You Should Know About in 2023 The AI-powered spend management suite Through the use of ML in finance, AI algorithms can continuously monitor and analyze market conditions, making real-time adjustments to the investment portfolio to maximize returns. With advanced algorithms and machine learning (ML) capabilities, AI is transforming the […]

How artificial intelligence will impact customer service: 5 Benefits AI has to offer This improves job satisfaction and employee retention among customer service agents and also better quality interactions with customers, as agents are less likely to be fatigued or overwhelmed. Chatbots and automated assistants can interact with customers at any time of the day, […]

NLP Chatbots: Elevating Customer Experience with AI Decreased costs and improved organizational processes are both competitive advantages for your organization, which is more important now than ever before. On our platform, you don’t need to build a new NLP model for each new bot that you create. All of your chatbots will have the option […]

Does Your Company Really Need a Chatbot? AI in Brainfish is primarily achieved through natural language processing and machine learning algorithms. These technologies enable the platform to analyze customer queries and provide instant responses based on the context and intent of the question. Additionally, Brainfish is capable of handling complex inquiries and delivering personalized responses, […]

AI-Powered Omnichannel Personalization Platform Cashierless checkouts and fully automated stores are now the focus of nearly all major retail chains. Custom software is the property of the customer, and even the developer does not have the right to dispose of it without permission. The uniqueness of the solution not only increases competitiveness, but also increases […]